General Questions
We are a direct manufacturer with an in-house R&D lab and full production lines for foodservice-oriented ingredients.
We manufacture bulk ingredients for tea-based beverages and foodservice applications, as well as specialized supplies for fried chicken and hamburgers, and we offer customized solutions.
Our factory holds ISO22000, HACCP, and Halal certifications. We can provide the requested certificate if needed.
We export globally to importers, distributors, central kitchens, quick-service restaurant chains and food-processing factories.
We can provide not only standard spice products but also customized formula development for your spice mix needs.
Sales Questions
Depending on product types, formula complexity and packaging, MOQ will be different. Please contact us for more information about your project based MOQ.
Our common trade terms are FOB, CFR and CIF. The best option depends on your destination port. Contact us to confirm suitable Incoterms for your project.
Yes, we can provide lab samples for your reference; you need to pay the sample fee and freight.
Yes, mixed-container loading is possible, subject to product categories and order volumes. For specific information, please contact our sale team.
Our primary payment term is T/T. Alternative payment solutions may be discussed for long-term partnerships.
After Purchase Questions
Each batch of our products undergoes rigorous in-house lab testing before shipping to ensure its quality and compliance with the initial specifications.
We can use bags or drums to pack the goods and then load them into a container according to international standards.
Different products have various expiration dates. The specific information can be found on the specification sheet and packaging.
It is not allowed to change any order details during the production process. Still, you are always welcome to contact us to discuss details and find a suitable solution.
Please send us pictures and documents with the description of the problem within the agreed time frame, and we will find a solution.
Getting Started Questions
Please share with us your menu positioning and cooking workflow, then our team could recommend some matching foodservice ingredient options.
Please let us know the target taste, the application scenario, the target mouthfeel, the target cost, the packaging requirement and your target sales market.
NDA is available upon request to protect your formula and project.
You need to confirm flavour profile, physical form, packaging, shelf-life, label content and commercial terms.
Submit your requirements via our inquiry form. Our sales-R&D team will follow up and help to push the whole project.
Service Support
Yes, you may send reference samples to our side. Our R&D team will analyse and develop trial products accordingly.
Multiple rounds of sample iteration are included in the project according to your feedback.
Yes, we will provide commercial invoice, packing list, certificate of origin and other shipping documents for your reference.
Yes. We will keep stable formula records for your project.
We provide technical guidance for kitchen usage, dissolution and cooking parameters for your reference.

